Maruti Suzuki India has reached a new milestone in its after-sales service by growing its nationwide service network to 5,500 service locations. Udaipur, Rajasthan, is where the newest addition is located. The Maruti Suzuki after-sales network now includes around 40,000 service bays as a result of this recent growth, enabling the business to service up to 30 million vehicles annually.

According to the company's data, Maruti Suzuki serviced more than 27 million cars in FY 2024–25, making it the most vehicles it has ever serviced in a single financial year. The rising size of service operations is a result of the increasing demand for maintenance and after-sales services in India's growing passenger vehicle industry, notably in non-metro areas where service availability has historically been limited.

In FY25, there were 460 more touchpoints

Maruti Suzuki increased its service footprint by an average of over one new touchpoint every day, adding 460 new service locations as part of its FY 2024–25 growth plan. The automaker has already opened 91 service facilities in the current fiscal year and hopes to add 500 more by the conclusion of FY 2025–26. The total service network now covers 2,764 cities, making it one of the largest service infrastructures in the Indian auto industry.

As Indian car buyers continue to prioritize convenient and dependable service, Hisashi Takeuchi, Managing Director and CEO of Maruti Suzuki India, commented on the trend. "We believe that a customer's decision to purchase a vehicle is often influenced by the proximity and reliability of after-sales service," he said.

Through dealer collaborations, the company's expanding service footprint seeks to guarantee that car owners all over India receive the same high-quality service at a fair price, he continued.

The automaker believes that the expansion of its service network is anticipated to become a more and more important factor in brand retention and customer happiness as vehicle sales in India continue to rise, particularly in Tier 2 and Tier 3 cities.

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