This outage follows a similar pattern seen last month, when users in several cities, including Delhi and Mumbai, reported widespread connectivity problems, with Kerala again recording the highest number of complaints from cities like Kochi and Thiruvananthapuram. As of the time of this post, many users are still experiencing connectivity issues, and the company has yet to provide clear updates.

Millions of Reliance Jio subscribers throughout India experienced an unexpected network failure on Sunday, July 6. At about 8:10 p.m., Mumbai, Delhi, Bengaluru, and more than ten other significant cities experienced a drop in internet and mobile signals. Many users' phones either showed "Emergency Calls Only" or had no signal at all.

Users of Jio experience abrupt network outages throughout the country.

Downdetector had received more than 11,000 complaints in a matter of hours, with 81% of them stating a total loss of signal. Others had disruptions to their JioFiber broadband services. In addition, Jio's customer support lines were inundated, which only increased Jio users' irritation as they tried to get help.

This is not the first time that the Jio network has experienced serious disruptions. The Kerala blackout on June 16 lasted for 12 hours and impacted the availability of mobile data and signals for a large number of customers. Although the technical teams attributed the problem to a "software update failure," Jio provided no specific details. Further interruptions were reported in Gujarat on June 29 and Madhya Pradesh on July 1, where users experienced prolonged periods without 4G coverage. The clear weather on Sunday indicates that the tower damage was caused by internal network issues, even though heavy monsoon rains have previously been a factor.

As of yet, Jio has not provided an estimated timeframe for the restoration of service, a formal explanation, or an apology. Users have been advised by customer support to reboot their devices or switch to "Airplane" mode, which has sparked debate and criticism on social media sites. Although Jio has occasionally offered users free data as compensation during prior outages, many impacted users have not experienced any such relief.

As #JioDown trends, users vent online.

In the meantime, the hashtag #JioDown was trending on social media, with users expressing their displeasure and sharing humorous comments about the outage. "Imagine your network name is 'Jio' and their signals are 'Dead'," wrote one X user. One more posted a meme that emphasized the distinction between Vi and Airtel as providers.

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